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Work Time Mon to Fri ：8:00-17:00 Contact Details Tel:：0411-86732112 Tel:：0411-86732113 Tel:：0411-86730533 fax：：0411-86732114 E-mail：zhd@zhonghuida.cn URL：：http://www.naturally-grace.com |
First, according to the national laws and regulations, the supplier will carry out repairs, replacement and return of the equipment. Second, the supplier is responsible for equipment installation, testing and training. The criteria for equipment installation and testing will be consistent with national and local standards. If there aren’t relevant laws or standards, the criteria will be in accordance with factory’s standards. If the testing for equipment can’t reach the mentioned criteria, the supplier will replace the equipment for the customer, however, after the replacement, the testing still can’t reach the criteria, the supplier will refund the money. Third, the supplier will be in charge of the equipment maintenance for life. Fees charged will be in accordance with national or local standards. The fees for parts or components replacement will be charged along with the market price. And the favorable discount for main components will equal to the discount of the entire machine. Fourth, the warranty period for equipment is 1 year (subject to national regulations), starting from 15 days after the arrival of the equipment. Fifth, within the warranty period, domestic equipment will arrive at customer’ place within 24 hours and imported equipment will arrive at customer’ place within 2 days; beyond the warranty period, domestic equipment will arrive at customer’ place within 48 days and imported equipment will arrive at customer’ place within 3 days. Sixth, if after-sales service offered by supplier breaches the contract law, the supplier will be punished according to relevant regulations. ﹡ To ensure that you can accurately and promptly receive your purchases and invoices, it is best for you to confirm your order by fax. Following is the reference for the content of the fax:
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